May 2
The way your team behaves on calls with potential customers can make or break your business. This article offers some helpful tips on what to do (and what NOT to do) to make a positive impact over the phone.
Apr 17
In this article by Inc. Magazine, they examine 6 keys to building a customer service culture, emphasizing "If you don't take care of your customers, someone else will."
Apr 6
Here are some tips on how to stretch your marketing budget further. The one that stood out for us? If something works- stick with it. That is what TeleCapture numbers help you to assess. Know which ads are bringing in the most leads, and then invest more into that concept. It will pay off exponentially in the long run.
Apr 4
Now more than ever the almighty phone number is desired by customers who are looking to avoid another instance of non-personable communication.
Apr 2
One of the biggest challenges for small and start-up businesses is deciding where to allocate their investment dollars, and how much to spend on marketing. In this article by Entrepreneur magazine, the actual "number game" is broken down into easy-to-understand terms.
Once you calculate the appropriate amount to spend on marketing your business, it is imperative to track every advertising piece you put out with a specific phone number. This will allow you to gauge the response each marketing investment earned for you, so you can reinvest in only proven mediums and maximize your budget.
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