TeleCapture Blog

Profitability is knocking at your door … are you answering?

Today’s service industries are constantly competing, evolving and progressing. It seems like new, innovative technology is arising almost weekly, giving customers the opportunity to choose from a mass of servicing options. Generally speaking, customers want the best equipment, services or options available to them, especially if it can make them money in the long run. With this generality in mind, up selling is usually pretty smooth if you can build value in the product and overcome the customers concerns. My question to you is - how are you up selling if you don’t have your foot in the customer’s door or vice versa? Another rule of thumb is that you are going to close a high percentage of sales once you DO have your foot in the door. Customers typically are on buying mission once they agree to meet with a sales rep in person. Also, there are A LOT of these types of customers out there, are you getting in all of their doors? Could it be you’re not doing so because you simply missed their call?

 How do you know if you missed their call?

Do you have a system in place to capture this call?

We have a system that will notify you if you did miss a call.

 Are you reviewing your caller ID every 5-10 minutes?

Are you asking all of your sales reps or CSR’s what the outcome of each call was? Are you ensuring that every opportunity that calls in is being closed?

 Reality is, in today’s business world there is typically not enough hours in the day to complete all these tasks. Life would be so much easier if you had someone dedicated to streamlining all of your sales opportunities.  Someone who could help you put your foot in the door, or re-fit the shoe once it’s been knocked off? I know, it sounds like a ton of work, something you may be hesitant to attempt to take on. What if YOU didn’t have to take on the task? What if there was someone who could take this endeavor head on for you? Welcome to the revolution in sales saving, call capturing and call recording. We are that revolution, we are CallSurance. Right now, you may be a Tele-Capture customer who knows how beneficial call capturing and recording can be, or you’re browsing our site, seeking the benefits of these services. Have you clicked the CallSurance link? I recommend you do so. It can open a whole new world of opportunities for you and your business.  We can not only report caller information to you, but with CallSurance, we can tell you when those opportunities came in and didn’t quite fit resulting in a lost sale, helping get you into second opportunities on customers. Maybe you’ve heard of this, maybe you haven’t. Maybe you’ve read some previous blogs and thought ‘I don’t need this. My people are good enough”  Put them to the test and sign on for a free trial.  We can help and it is time to take your business to the next level.

 Don’t let profitability knock and pass by … answer the door, even when you’re not home …