Everyone loves a shortened work week / extended weekend. No matter the time of year, it’s human nature to look forward to those few extra hours away from the office. The summer season is especially nice, as there are so many extra-curricular activities ongoing for us to enjoy. BBQ’s with family or friends, jet skiing at the lake, trips to serene or relaxing destinations, whatever it is you do, summer is a great time to do it.
Personally, the 4th of July weekend is absolutely one of my favorites. There’s nothing like cooking out with good friends, grabbing a case of Sam Adams, and literally burning up a few weeks worth of pay. I would guess I’m not the only one in America who enjoys a day of blitzing the sky with color or blowing up little tanks with the kids. As much as you may enjoy this time off however, what’s happening with your business? Do you completely put your clients, your lifeblood on hold so you can have a little fun? What happens when you take Friday off, and that just so happens to be the day that a new client calls in to book that job could make your month? I would assume you don’t sit back and say ‘eh, one job isn’t gonna matter’. Truth is, EVERY job matters in these times where people just aren’t spending like they used to. As a business owner, I seriously doubt you would be ‘ok’ with losing ANY job. My next question is this, if you are away from the office, having fun with your family, how do you know when these missed opportunities present themselves? Without some form of call tracking or recording, you probably don’t. Customer X probably calls your office, doesn’t get anyone (or even worse, gets a CSR who just doesn’t care because they’re stuck at work on July 3rd) and the sale is lost, probably to a competitor who reaps in the benefits of a potentially huge sale. You go about your business at the lake, and never have a clue….
Here’s where services from TeleCapture and Callsurance come to your rescue. We will have all the information you need to recoup that sale, all at the click of a button. Our service can track the customer’s incoming information and even record the call so you have complete knowledge and access of what’s going on with your business. Better yet, with CallSurance, we can ALERT YOU, in near time, of this lost opportunity. You do nothing, we do the legwork. You enjoy your brats and dogs, and if something goes awry in the business world, we’ll let you know. From there, it’s all back in your hands. Simply call that customer back, work your magic, and set them up on your schedule for early next week. Sale saved, business expanded, profit made, everyone is happy. Oh, and did I mention we do legwork? You get to enjoy your time off, and not worry about what you could be missing. With us … you don’t miss a thing. Period.
Enjoy your holiday weekend …
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