Telecapture T100 Platinum Customer Service Certification

Who are the top 100 service companies across the nation with great customer service? Could your business make our list

Call Adam at 1.877.454.4896 to try CallSurance FREE for a week!

We are a long time call tracking and customer service advocate and have decided it was time to start awarding outstanding customer service with the Telecapture T100 certification. Our staff listens to hundreds of thousands of phone calls placed to business' each and every month; giving them an inside view of a companies level of customer service. Becoming T100 certified means that your company ranked among the top 100 customer service organizations across the U.S. and Canada.

In order to become T100 certified, businesses must submit themselves to Telecapture's CallSurance program, which monitors and grades every incoming call to your business as either PASS or FAIL. Our expert staff has listened to millions of minutes of customers phone calls and are highly skilled at determining where your company falls short. If your company can't pass our staff's monthly report card, you won't be a T100 Certified Company.

“When we started grading calls for businesses, were shocked by just how bad customer service was in most service-related industries. By developing Callsurance, we have provided a system for businesses that allows them to save customers and gives them a tool to constantly monitor and train employees in order to provide the highest possible level of customer service. Our T100 certification signifies that you are among the very best at taking care of customers needs.” - David Keeton Executive Vice President of Telecapture.

Telecapture doesn't stop there. In order to maintain your T100 certification, businesses must continue to provide a high level of customer service. Telecapture carefully reviews each and every T100 certification on a monthly basis and insists that each business continues to operate at the highest level of customer service in order to maintain their spot as a T100 company.

For further information please contact:
Adam Phillips
1.877.454.4896
info@telecapture.com